![\"\"](\"https:\/\/ktbb.com\/post\/wp-content\/media\/2021\/02\/water-150x150.png\")
TYLER – The push to modernize the Water Business Office came from our customers.\u00a0Over the past several years, utility customers have asked for more payment options, better account information, and tools that make managing utility accounts easier. On\u00a0Wednesday, June 24,\u00a0the City of Tyler\u00a0took\u00a0another step toward those goals when\u00a0the\u00a0new utility payment system\u00a0went\u00a0live.\u00a0<\/p>\n
The new\u00a0payment provider, Invoice Cloud,\u00a0introduces several expanded features designed to give people more flexibility in how they pay and manage their accounts.\u00a0<\/p>\n
Anyone currently enrolled in autopay will need to re-enroll in the new system.<\/p>\n
All customers are encouraged to create an online profile\u00a0at\u00a0MyTylerUtilities.com\u00a0to explore the\u00a0various ways\u00a0to pay their utility bill.\u00a0<\/p>\n
New features include:\u00a0 Email and text reminders with quick-pay links. Pay-by-text options. Apple Pay and Google Pay. Tap-to-pay at the Water Business Office. Enhanced pay-by-phone features. Business profiles for customers who manage multiple properties. And, online payments for meters and front taps\u00a0 <\/p>\n
The City will continue covering transaction fees for digital payment methods, allowing customers to take advantage of the added convenience without incurring\u00a0additional\u00a0costs.\u00a0<\/p>\n
For more information about the new payment system, including instructions for creating a profile and re-enrolling in autopay, visit\u00a0MyTylerTexas.com<\/a>.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":" TYLER – The push to modernize the Water Business Office came from our customers.\u00a0Over the past several years, utility customers have asked for more payment options, better account information, and tools that make managing utility accounts easier. On\u00a0Wednesday, June 24,\u00a0the City of Tyler\u00a0took\u00a0another step toward those goals when\u00a0the\u00a0new utility payment system\u00a0went\u00a0live.\u00a0 The new\u00a0payment provider, Invoice … Continue reading New Tyler utility pay system<\/span><\/a><\/p>\n","protected":false},"author":65,"featured_media":968463,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[165],"tags":[],"class_list":["post-1518050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-news"],"publishpress_future_action":{"enabled":false,"date":"2026-06-26 15:28:48","action":"change-status","newStatus":"trash","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=\/wp\/v2\/posts\/1518050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1518050"}],"version-history":[{"count":5,"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=\/wp\/v2\/posts\/1518050\/revisions"}],"predecessor-version":[{"id":1518079,"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=\/wp\/v2\/posts\/1518050\/revisions\/1518079"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=\/wp\/v2\/media\/968463"}],"wp:attachment":[{"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1518050"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1518050"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ktbb.com\/post\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1518050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}