County Clerk’s Office Updating, May Experience Delays

TYLER — Smith County Clerk Karen Phillips says the land records portion of the County Clerk’s office is being reorganized and relocated from the third floor to the basement of the Smith County Courthouse Annex. The move is underway and will continue through Wednesday. The land records division and the criminal department of the County Clerk’s office will remain open during this time but will be minimally staffed, and delays in processing are expected. “The changes are being made in an effort to streamline work flow and improve customer service. We know this small inconvenience will result in increased efficiencies and a leaner operation of our services,” Mrs. Phillips said.

Officials say both the land records division and criminal division will return to full operational capacity Friday, the 18th, with four land record work stations downstairs to better serve Smith County customers. “We apologize ahead of time to our customers for the inconvenience but feel the restructuring of our land records department will benefit our office, our customers and the tax payer’s pocket book,” Mrs. Phillips said.