Tyler Police Department and Municipal Court to Receive Software Upgrades

TYLER -The Tyler Police Department (PD) and Municipal Court will be upgrading to new software next year. This will increase efficiency and data collection. At Wednesday’s city council meeting, a presentation outlining a switch to a new ticket book software for the PD and overall system change for Municipal Court was given. Tyler police will make the switch from its current system to Brazos e-citation. Brazos has the software capabilities to deal with state-mandated requirements. The aging of Tyler PD’s current system is not capable of maintaining all the needed data capabilities. According to police chief Jimmy Toler, “This new software and equipment will allow us to create reports that easily collect information that we will have to collect manually beginning January 1st. This program is easier to use and makes data sharing with municipal court reliable and more efficient.

The Municipal Court will also upgrade to a new software called Incode. This system will digitize several reports that are currently being generated manually by municipal court employees. According to a city news release, “Incode will allow us to communicate quicker with the judge,” said Nicole Johnson, court administrator. “It also allows employees to better serve and focus on customers instead of manually creating and processing reports.”