Tyler’s Water Disinfection Process

TYLER — The City of Tyler Monday began converting its disinfection process to free chlorine. The process will end on September 30th. According to a news release from the city, generally, there are no noticeable changes in water quality as a result of this temporary conversion. However, some individuals may notice taste and odor changes and a slight discoloration to the water. The City will implement directional flushing, combined with routine water monitoring, as measures to remove iron particles from water lines and to maintain the highest water quality for our customers during the conversion.

The city says some iron particles may still make it into customers’ service lines despite the City’s efforts. Customers who experience discoloration should temporarily flush faucets, tubs and toilets until their water has cleared. Clothing should not be washed during times of discoloration so as to reduce the possibility of staining. Prior to washing clothing, customers may want
to run a little water in their bathtub to check for discoloration.

Periodic pressure drops may also be experienced due to the City’s extensive flushing efforts. Noticeable water quality changes associated with conversions are normally short-lived and are not associated with public health risks. Customers can safely consume and use their drinking water as normal during the conversion period.

At the conclusion of the conversion period, which should occur on or around September 30, the City of Tyler will convert its disinfection process back to chloramines. Should you have questions or concerns regarding this temporary disinfection conversion, please contact the Tyler Water Utilities Service Center at 903-531-1285.