Longview Public Safety Transitions to New 9-1-1 System
Posted/updated on: January 31, 2012 at 5:15 pm
LONGVIEW — On Thursday, January 26, Longview Public Safety Communications completed the transition to a new Emergency CallWorx Voice over Internet Protocol (VoIP) 9-1-1 System. Officials say this system provides the City of Longview with a true Next Generation 9-1-1 (NG911) solution that directly addresses many of the outstanding issues associated with aging communications technology. They say the upgrade in technology also allows for the eventual implementation of emerging 9-1-1 functionality such as improved (GIS-based) call routing, text to 9-1-1, the sending and receiving of picture and video messages, and email integration. According to authorities, the overall improvements in technology, reliability, and support will provide Longview Public Safety Communications with a current, expandable, and cost-effective emergency communications solution.
