City offices closed Tuesday
Posted/updated on: January 27, 2026 at 4:15 pm
TYLER – Due to icy road conditions, City of Tyler offices and facilities will be closed Tuesday. Emergency functions will continue.
Streets
Street crews are still clearing roads and spreading deicing material. Residents are advised to keep their distance from the trucks.
Use the MyTyler App to report non-emergency street damage and downed trees. The app is free to download. Residents can report blocked roads to the Street Department at (903) 531-1393 from 8 a.m. to 5 p.m. Monday through Friday. After hours, please contact the Tyler Police Department’s non-emergency line at (903) 531-1000.
Solid Waste
The Tyler Solid Waste Department will pause residential and commercial trash and recycling collections. Collections will resume as scheduled on Wednesday, Jan. 28. The Downtown Recycle Center will also be closed on Tuesday.
Tyler Transit
MicroTransit and Paratransit services will operate on Tuesday, Jan. 27, with a late start of 10 a.m. to allow the roads to warm up and teams to salt bus stops.
Tyler Water Utilities
The Water Business Office will be closed on Tuesday, Jan. 27. Payments can still be made online, but disconnection deadlines will be extended until noon on Thursday, Jan. 29.
Water main breaks and emergencies during business hours, 8 a.m. to 5 p.m., should be reported to the Water Service Center at (903) 531-1285. After hours, please call (903) 597-6541.
Water main breaks will be reported to residents through RAVE alerts.
Parks and Recreation
Tyler Parks and Recreation has temporarily turned off outdoor restroom facilities and water fountains.
Overnight Warming Shelters
Salvation Army – 24-hour shelter for homeless or near homeless with a capacity of 200. (903) 592-4361. In case of declared emergency, additional space for 250 is available in the Disaster Shelter.
American Red Cross – Open on demand. Depends on declared emergency. 1-800-733-2767.
Hwy 80 Rescue Mission – Open on demand. Depends on declared emergency. (903) 363-9265.
More shelters may be available depending on demand. Contact the Tyler Fire Department at (903) 535-0005 for additional locations or for more information.
