UT Health East Texas and Ambetter Insurance face network dispute

TYLER — Ambetter Insurance may no longer be accepted by UT Health East if an agreement is not reached between the two companies by November. According to UT Health and our news partner KETK, UT has been working with Ambetter to reach a new agreement that would ensure that their members continue to have in-network access to their facilities. If a new deal is not reached by Nov. 1, UT Health East Texas facilities will be out-of-network for Ambetter customers.

Additionally, if an agreement is not reached by the start of the new year, UT Health physicians and providers will also be out-of-network for Ambetter customers starting on Jan. 7, 2026. However, UT Health does state that those under Ambetter can still access emergency services at in-network rates.

“UT Health East Texas remains in-network with other Health Insurance Marketplace plans, which you can view here.

We encourage you to explore these options to stay with your UT Health East Texas provider at in-network rates,” UT Health East Texas said. “Open enrollment for these plans is Nov. 1, 2025 – Jan. 15, 2026.”

UT Health East Texas also has insurance enrollment specialists available to speak with anyone who may be facing potential changes to their insurance coverage, they can be reached at 903-877-1463.