Water Business Office payment system down due to maintenance
Posted/updated on: September 15, 2025 at 3:55 pm
TYLER- The City of Tyler announced Friday, the Water Business Office payment system, will be unavailable from Friday 6 p.m. to early Monday morning. This is because of required maintenance. City officials apologize for this inconvenience. To accommodate customers, the city will extend the due date for late payment deadlines to Tuesday, Sept. 16, at 10 a.m. During this period, the phone payment system, online payments and drive-thru kiosk will not be available.
This maintenance may also affect cash payments made at local retailers, including Walmart, Dollar General, Walgreens, CVS, and Office Depot. The Water Business Office is located at 511 W. Locust St. and is open Monday through Friday from 8 a.m. until 4 p.m.





