911 phone lines down in multiple East Texas locations

EAST TEXAS — Tyler Police Department 911 phone lines are down, according to a press release early Tuesday morning. Verizon has reportedly advised they have experienced outages due to recent storms. Smith County dispatch will be answering 911calls from within the city limits.  Alt numbers are 903-939-6001 or 903-566-6600.

In Longview, police say they are experiencing issues with their non-emergency lines for Verizon and T-Mobile customers only. Those who attempt to call will hear a busy signal. Officials said those affected should consider “delaying your call if possible,” but if it is an emergency, to dial 911.The system is reportedly working properly for all other providers and landline users.

Gladewater PD said that due to Verizon and T-Mobile issues, area 911 problems have been reported. Officials in Gladewater say, “If calling 911, please be prepared to give your location and call back number,” officials said. “If you do have any issues reaching our 911, please call our non-emergency number at 903-845-2166.”

The Henderson Police Department report their non-emergency lines are not accepting calls from AT&T carriers for an unknown reason.Those with AT&T in the area are asked to call 911 if they need to reach law enforcement.

The Camp County Sheriff’s Office reported that their phone lines and 911 lines are all down on Tuesday and said that in case of an emergency only, to call 903-855-1161.