UT Health network outages continue

TYLER – Emergency rooms in the UT Health East Texas network are in “divert status” after a network outage caused by a possible security incident. According to our news partner KETK, The outage was first reported by UT Health on Thursday afternoon. In a statement provided by UT Health East Texas Director of Communications Allison Pollan, “Earlier today, we became aware of a network outage due to a potential security incident that is affecting UT Health East Texas. As we work to assess the impact of this outage and restore access, we are following established downtime protocols. As a precaution, our emergency rooms are currently on divert status as we work to bring our systems back online. We anticipate that network access will be restored in the next 24-36 hours,”

Divert status indicates that patients in ambulances or air-lifts are being directed to other locations for treatment. In 2018, UT Health East Texas went into divert status due to a large amount of patients experiencing flu-like symptoms. This story will be updated when more information is made available.