Crisis Center temporarily closes shelter after pipes burst

TYLER — The East Texas Crisis Center has temporarily closed its emergency shelter after pipes burst during December’s Arctic blast, causing extensive damage. The situation came at an especially inopportune time — with the facility being evacuated Christmas Eve. Executive Director Lana Peacock says for now, they’re sending clients to other facilities, in East Texas if possible — but as far away as Dallas and Shreveport if necessary. She says there’s a tear-down and build-back process involved, with no time frame just yet on when things will be back up to speed.

According to the agency’s Facebook page, its 24-hour hotline is still available at (903) 595-5591. Officials add that the Crisis Center’s Client Services department is still operating as normal for face-to-face counseling and advocacy. Hours are Monday through Friday, 8:30 a.m. – 5:30 p.m. The Crisis Center’s main number is (903) 509-2526.