BBB warns of local business, offers tips

TYLER — The Better Business Bureau serving Central East Texas is issuing an alert about a Longview-based remodeling company. According to a news release, BBB has received 10 unaddressed complaints from consumers in Texas and Louisiana with the average loss of approximately $6,000. Consumers report that while the business begins work after receiving a deposit, the business fails to complete the project and claim not to receive a response when attempts to contact the company are made. PRISTINExteriors currently has an “F” rating, which is the lowest rating on BBB’s scale. KTBB has reached out to PRISTINExteriors but has not received a response.

Among the tips offered by BBB when hiring anybody to work in your home: Research and gather information, ask for references, and get multiple quotes. For more tips, click here. To report fraudulent activity or unscrupulous business practices, call the BBB at 903-581-5704 or report it via this link. For specific information about PRISTINExteriors, visit this page.